Feature Requests

BookingKoala

Open API

Gathering Feedback

I would be willing to pay extra to have 100% private labeling so that the app has our brand on it too. to have no reference to bk whatsoever so that it is 100% white labeling.

I would be willing to pay extra to have 100% private labeling so that the app has our brand on it too. to have no reference to bk whatsoever so that it is 100% white labeling.

I would be willing to pay extra to have 100% private labeling so that the app has our brand on it too. to have no reference to bk whatsoever so that it is 100% white labeling. 

100% White Labeling (Apps)

Prioritized

Google Maps vierw on the calendar with rout optimization would be really helpful!

Google Maps vierw on the calendar with rout optimization would be really helpful!

Google Maps vierw on the calendar with rout optimization would be really helpful! 

Google maps and route optimization

We would really Appreciate it if you could build out some functionality to generate invoices for jobs. Specifically:

* The ability to generate an invoice for a paid or unpaid service. For unpaid service, the ability to send invoice to client via email (in a format that clients could print, if desired) with a link by which the client can make payment online.
* The ability to generate a bill for a selection of services (e.g. customer gets weekly service, but wants a bill for the entire month sent on the 1st of every calendar month), with a breakdown of each service total (including service location, date of service, etc).
* The ability to pay service providers on jobs for which payment has not yet been received and mark it as such for record-keeping.

Thanks!

We would really Appreciate it if you could build out some functionality to generate invoices for jobs. Specifically:
<ul>
<li>The ability to generate an invoice for a paid or unpaid service. For unpaid service, the ability to send invoice to client via email (in a format that clients could print, if desired) with a link by which the client can make payment online.</li>
<li>The ability to generate a bill for a selection of services (e.g. customer gets weekly service, but wants a bill for the entire month sent on the 1st of every calendar month), with a breakdown of each service total (including service location, date of service, etc).</li>
<li>The ability to pay service providers on jobs for which payment has not yet been received and mark it as such for record-keeping.</li>
</ul>
Thanks!

We would really Appreciate it if you could build out some functionality to generate invoices for jobs. Specifically: The ability to generate an invoice for a paid or unpaid service. For unpaid service, the ability to send invoice to client via email (in a format that clients could print, if desired)...

Billing + Invoicing

Done

Get Squarefootage from the free zillow API

Currently, this is not possible. It would be nice for providers to leave a comment on a booking with it’s own timestamp and date. It should also send an email and text notification with the details of what was updated.

Currently, this is not possible. It would be nice for providers to leave a comment on a booking with it’s own timestamp and date. It should also send an email and text notification with the details of what was updated.

Currently, this is not possible. It would be nice for providers to leave a comment on a booking with it’s own timestamp and date. It should also send an email and text notification with the details of what was updated. 

Providers Should Be able to add comments to a booking

It would be nice to be able to click on a quote button when we get the lead within the same screen. Right now I have to get all lead info and then transfer it to the quote form to provide a quote to customer. Make it one step instead of multiple….

It would be nice to be able to click on a quote button when we get the lead within the same screen. Right now I have to get all lead info and then transfer it to the quote form to provide a quote to customer. Make it one step instead of multiple….

It would be nice to be able to click on a quote button when we get the lead within the same screen. Right now I have to get all lead info and then transfer it to the quote form to provide a quote to customer. Make it one step instead of multiple…. 

Generate Quote from lead form

A map that contains the locations of all providers. Helps for admins to assign certain providers or understand who to call based on proximity to a job.

A map that contains the locations of all providers. Helps for admins to assign certain providers or understand who to call based on proximity to a job.

A map that contains the locations of all providers. Helps for admins to assign certain providers or understand who to call based on proximity to a job. 

Providers Map

Twilio API - Two Way Chat With Customers

Administrator Access to Mobile App

Bonus for 5 star Review

Google Calendar Integration

Move prospect from lead to sale and help nurture existing users into leaving reviews, or turn them into recurring clients, etc.

Move prospect from lead to sale and help nurture existing users into leaving reviews, or turn them into recurring clients, etc.

Move prospect from lead to sale and help nurture existing users into leaving reviews, or turn them into recurring clients, etc. 

Sales funnels and lead nurturing

Live chat is not currently doing push notifications to providers app in android. The provider needs to open the app to see if they have any messages

Live chat is not currently doing push notifications to providers app in android. The provider needs to open the app to see if they have any messages

Live chat is not currently doing push notifications to providers app in android. The provider needs to open the app to see if they have any messages 

Internal Live Chat needs push notifications

Subscriptions and memberships

Calling feature with call masking

Book Multiple dates at once

Inside the app, when the provider clicks "Clock In", an SMS is sent to the customer informing that the Provider is on its way. It would also be nice to inform how long the Provider will take to arrive

Inside the app, when the provider clicks “Clock In”, an SMS is sent to the customer informing that the Provider is on its way. It would also be nice to inform how long the Provider will take to arrive

Inside the app, when the provider clicks “Clock In”, an SMS is sent to the customer informing that the Provider is on its way. It would also be nice to inform how long the Provider will take to arrive 

Sending SMS with estimated arrival time

MORE PAYMENT OPTIONS

Allow customer to choose number of cleaners

The alternatives to this are: 1) You can use BookingKoala as your website provider which would solve this issue 2) If you use a custom domain you can solve this issue - for example your external website is cleaning dot com and you purchase a custom domain under BookingKoala called cleaningportal dot com. If you need help with either of these please email support@bookingkoala.com

The alternatives to this are: 1) You can use BookingKoala as your website provider which would solve this issue 2) If you use a custom domain you can solve this issue - for example your external website is cleaning dot com and you purchase a custom domain under BookingKoala called cleaningportal dot com. If you need help with either of these please email <a rel="noopener noreferrer nofollow" target="_blank" href="mailto:support@bookingkoala.com">support@bookingkoala.com</a>

The alternatives to this are: 1) You can use BookingKoala as your website provider which would solve this issue 2) If you use a custom domain you can solve this issue - for example your external website is cleaning dot com and you purchase a custom domain under BookingKoala called cleaningportal dot...

Ability to Embed 100% of Customer's End of BK

Cancellations Tab Should Tell You Whether a Cancelled Booking was A One-Time Cancellation Or All Future Bookings Cancellation

iCal Integration

Entire revamp of the quotation section and making it better more user friendly for customers

Entire revamp of the quotation section and making it better more user friendly for customers

Entire revamp of the quotation section and making it better more user friendly for customers 

Revamp of quotation 

Next week option for reports

Can you add the ability for customers to Respond to a review/ratings request via sMS without logging in to the system, they need to just give a rating.

Can you add the ability for customers to Respond to a review/ratings request via sMS without logging in to the system, they need to just give a rating.

Can you add the ability for customers to Respond to a review/ratings request via sMS without logging in to the system, they need to just give a rating. 

Provider Ratings via SMS

Stop Allowing booking page to reset after changes to # of rooms, or any other mods that remove critical info like customer info.....

Stop Allowing booking page to reset after changes to # of rooms, or any other mods that remove critical info like customer info…

Stop Allowing booking page to reset after changes to # of rooms, or any other mods that remove critical info like customer info… 

Stop booking page from resetting

Disallow customers from rescheduling when under cancellation policy period

Let’s say I have setup a cancellation policy of 24-hours. Anyone cancelling under that will incur a fee based on how you set it up.

However, the customers can still reschedule without having to pay any fee. It would be good to have the option to disallow customers from rescheduling based on the cancellation policy timeframe and/or add an additional fee when rescheduling under the 24-hour policy in this case.

The customers should have a choice to refuse the rescheduling fee and keep their appointment or accept the additional rescheduling fee.

In case it is setup to disallow customers from rescheduling under the cancellation policy, it will simply tell them that.

Let’s say I have setup a cancellation policy of 24-hours. Anyone cancelling under that will incur a fee based on how you set it up.
However, the customers can still reschedule without having to pay any fee. It would be good to have the option to disallow customers from rescheduling based on the cancellation policy timeframe and/or add an additional fee when rescheduling under the 24-hour policy in this case.
The customers should have a choice to refuse the rescheduling fee and keep their appointment or accept the additional rescheduling fee.
In case it is setup to disallow customers from rescheduling under the cancellation policy, it will simply tell them that.

Let’s say I have setup a cancellation policy of 24-hours. Anyone cancelling under that will incur a fee based on how you set it up. However, the customers can still reschedule without having to pay any fee. It would be good to have the option to disallow customers from rescheduling based on the canc...

3D security

The ability to add fees when someone is rescheduling close to booking similar to cancellation fees.

The ability to add fees when someone is rescheduling close to booking similar to cancellation fees.

The ability to add fees when someone is rescheduling close to booking similar to cancellation fees. 

Rescheduling fees

Grey out" unavailable dates from the Booking Calendar

Many e-commerce platforms have incorporated mechanisms to address abandoned carts, aiming to bring those potential customers back. Capturing customer phone numbers during the early stages of the booking or cart process can allow for more effective re-engagement strategies, like SMS campaigns.

Many e-commerce platforms have incorporated mechanisms to address abandoned carts, aiming to bring those potential customers back. Capturing customer phone numbers during the early stages of the booking or cart process can allow for more effective re-engagement strategies, like SMS campaigns.

Many e-commerce platforms have incorporated mechanisms to address abandoned carts, aiming to bring those potential customers back. Capturing customer phone numbers during the early stages of the booking or cart process can allow for more effective re-engagement strategies, like SMS campaigns. 