Recurring Customer Reports These would be incredibly valuable for tracking business health and growth. Number of active recurring clients Example: “We have 250 active recurring clients” Recurring churn How many clients who started recurring service canceled this month New recurring clients per mont...

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We would really Appreciate it if you could build out some functionality to generate invoices for jobs. Specifically: The ability to generate an invoice for a paid or unpaid service. For unpaid service, the ability to send invoice to client via email (in a format that clients could print, if desired)...

When making a booking we should have the option to choose “every 2 weeks on a Wednesday” or “monthly on a Monday” instead of “weekly” or " every two weeks" some people like certain days.

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It would really helpful if we could switch off the coupon and gift code box and keep only the referral input box. We don’t always use coupons and never use the gift codes. However, we do use referrals. In order to use the Referral code feature, BK automatically switches on all three (coupon, gift an...

I’m coming from another competing platform, and one feature I strongly hope BookingKoala can improve is the tip interface on client invoices. Right now, the tip field is just a blank box that customers must manually fill in… and because it requires extra effort and is easy to overlook, clients are f...

I’d like the option to create extras that cost a percentage of the base service fee.

We have team leads now on our residential arm of the business now. They will be managing the whole residential cleaners. While we as owners are managing the commercial cleaning side, we do not want team leads on residential to be exposed to too many details of the jobs. (i.e. we don’t need them seei...

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Can you add the ability for customers to Respond to a review/ratings request via sMS without logging in to the system, they need to just give a rating.

Ideally, there would be a downloadable package for each job that we could submit as proof whenever there’s a dispute. It would include logs of the emails that we sent, logs of the cleaners activity, logs of payment, etc. Right now we can’t even see a time-stamped confirmation email because you don’t...

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Live chat is not currently doing push notifications to providers app in android. The provider needs to open the app to see if they have any messages

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Currently, this is not possible. It would be nice for providers to leave a comment on a booking with it’s own timestamp and date. It should also send an email and text notification with the details of what was updated.

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Like Amazon prime.

A map that contains the locations of all providers. Helps for admins to assign certain providers or understand who to call based on proximity to a job.