Feature Requests
Suggest features you'd like us to build!
Providers Map4
Gathering Feedback
A map that contains the locations of all providers. Helps for admins to assign certain providers or understand who to call based on proximity to a job.
Modernize the Customer Portal & Make Tipping Easier
0
The BookingKoala customer portal feels outdated and isn’t very intuitive for customers. Customers have difficulty finding where to add a payment method and where to leave a tip. It would be great to have a modern, mobile-friendly customer dashboard with a much simpler layout. After a booking is comp...
BOGO Coupons
0
Example: Buy 3 get 1 standard cleaning. Charged up front. Client can choose to have them on a recurring schedule or they are added to account as pre paid cleaning “credit” (different from referral credits). When set as recurring it would only make 4 total bookings with the price set to $0. They shou...
Billing + Invoicing4
Done
We would really Appreciate it if you could build out some functionality to generate invoices for jobs. Specifically: The ability to generate an invoice for a paid or unpaid service. For unpaid service, the ability to send invoice to client via email (in a format that clients could print, if desired)...
Bugs in provider contract section
0
It is extremely difficult to create contracts for providers in the hiring section. There are alot of bugs that make it difficult to use. It would be great if you could get those fixed and have name and number not required on every contract. For example if we have a w-9, we do not have a place to put...
Able to edit invoices when connected to a booking
0
If you chose a booking to create an invoice it only pulls and shows the booking ID in the invoice description and you cant edit the invoice. Need to be able to edit the invoice to add service type address and industry name or better yet be automatically pulled when connecting the invoice to the job…...
Acces to invoices on owner portal.
0
Owners are able to see invoices and pay them on their owner portal. Also mark the job as PAID after invoice is paid in owner portal.
Open API32
Gathering Feedback
(geen beskrywing)
Subscriptions and memberships3
Gathering Feedback
Like Amazon prime.
Get Squarefootage from the free zillow API3
Gathering Feedback
(geen beskrywing)
Sending SMS with estimated arrival time1
Gathering Feedback
Inside the app, when the provider clicks “Clock In”, an SMS is sent to the customer informing that the Provider is on its way. It would also be nice to inform how long the Provider will take to arrive
Twilio API - Two Way Chat With Customers10
Gathering Feedback
(geen beskrywing)
Service category price and time set with multipliers
0
Standard clean is the base price. When selected deep, move out, post construction, etc each service category should add price and time based on percentage not on flat numbers. EX: 2Bd 2BA 1500sqft home standard clean is 4.5 hours, Deep clean multiplier is 1.6x. When deep clean category is selected, ...
Cancellations Tab Should Tell You Whether a Cancelled Booking was A One-Time Cancellation Or All Future Bookings Cancellation3
Gathering Feedback
(geen beskrywing)
Provider Ratings via SMS1
Gathering Feedback
Can you add the ability for customers to Respond to a review/ratings request via sMS without logging in to the system, they need to just give a rating.
Internal Live Chat needs push notifications0
Gathering Feedback
Live chat is not currently doing push notifications to providers app in android. The provider needs to open the app to see if they have any messages
Bonus for 5 star Review3
Gathering Feedback
(geen beskrywing)
Administrator Access to Mobile App9
Gathering Feedback
An admin app.
Providers Should Be able to add comments to a booking0
Gathering Feedback
Currently, this is not possible. It would be nice for providers to leave a comment on a booking with it’s own timestamp and date. It should also send an email and text notification with the details of what was updated.
WHOP Payment Processor
0
Adding Whop as a payment processor
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