If we can have a dashboard that we can glance at that shows available spots for providers that we can give some options to clients while on the phone. As of right now, the only way to see availability is to make a booking and select a provider that is available but we can know until the booking info...

We would really Appreciate it if you could build out some functionality to generate invoices for jobs. Specifically: The ability to generate an invoice for a paid or unpaid service. For unpaid service, the ability to send invoice to client via email (in a format that clients could print, if desired)...

It would be great to have the ability to change the tax setting per booking or per invoice. OR have the ability to add different types of taxes to certain bookings or invoices. We add +2% to our tax setting to account for credit card transaction fees. But our larger B2B clients who pay through direc...

Currently Providers has the ability (a setting to enable) to see Booking price but it is the total including tax and per customer service, there is no setting to make it show before tax amount to providers. As my model involves partnering with subcontractors for a % split. I want them to have the tr...

When creating discount codes I noticed the following. The discount you enter in, then adds in our sales tax on top. Eg. if you set it as $30 discount, realistically it comes out as $33 (10% sales tax) discount instead - is there a way that the discount is deducted from the total with tax already inc...

Being able to drag and drop pricing labels for example (Bedrooms before baths) on the page would be a nice feature. Why? I currently as using pricing parameters to distinguish square footage for different markets (some are more expensive than others). As a result I have standard pricing and premium ...

I dont think this would work for card on file recurring cleanings but if they could use Apple Pay for move outs and deep cleans this would be amazing.

Hi there, It would be nice to be able to duplicate the variables in the attached image. Thanks.

Currently, emails go out to recurring customers after every job asking for them to rate their service and recommend it to a friend. These should only go out to new customers or those who have yet to write a review. If someone is a weekly customer and wrote a review already they should not be getting...

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I use the monthly view most often. The monthly view only shows the bookings within the actual month that you’re viewing. It would be fantastic if you could see into the next month without changing the month.

Hi BookingKoala Support, I hope this message finds you well. I am writing on behalf of Ivory Maids (ivorymaids.com) regarding a user experience issue we’ve identified with the embedded booking widget on mobile devices. Issue Summary: When a customer visits our /book page on a mobile phone and select...

Need for customers to be able to pay invoices in their owner portal also show up in he portal afterwards as paid.

Feature Request: Hiring Module Enhancements Bulk Import Functionality Add the ability to bulk import prospects/applicants into the Hiring Module. Resume Notes Section Include a dedicated section for notes/resume details where users can copy and paste information from sources such as Indeed. The info...

Can you make my set up like K2CLEANINGCOMPANY , they are my mentors

Please add support for additional media file formats. The existing 8mb size limit is fine. Formats I’d like to use: • SVG - for the logo, icons, and other small widgets. This format is often smaller and infinitely scalable compared to PNGs. • MP4/Webm - video that can be autoplayed in the background...

SMS notification for completed services that includes the customer’s property address via shortcode.

This would be great so we can give the client a call and ask for review/push recurring if it was a one time. A lot of people will rate the cleaners but not the google business profile.

Would like to be able to set my availability on a biweekly and monthly (every 4 weeks ) basis as I have other clients I see outside of the platform on a regular basis on these frequencies. It’s super irritating to have to individually set every other week or every 4 weeks(for multiple days per week ...

Currently, when customers book a service, they have to manually input their home’s square footage and the number of bedrooms/bathrooms. Often, customers guess these numbers incorrectly, which leads to inaccurate pricing estimates and requires manual adjustments later. The Suggestion: I would love to...